Terms and Conditions

We establish your requirements at a meeting and then Webdesinz puts a proposal in writing, and sends it to you by email, to sign and return (if you want to go ahead). The fee for the initial quote should be paid in advance, and if we decide to expand the website and add extra features, they can be paid for in advance or just prior to the site going live. After going live, and if its a new site, then Webdesinz does the SEO/ Social Media site submissions to Google.

For Websites that already exist: We of course only do the work you require to be undertaken, like adding new features and functions; but we do not do coding in the back end, therefore it is mainly adding plugins and front end changes we undertake.

For New Sites: Webdesinz only builds ready-made templated WordPress sites, and there are limitations to how much they can be adapted. If a customer doesn’t like a WordPress template they can look at the many other ones available, or research different systems first before embarking upon on a WordPress site. The thing that transforms and improves a template, is the customers own content. Once that is added then it becomes unique.

Webdesinz provides an approximate/estimated delivery date, based upon 3 – 4 weeks on average for a whole site development. The date can be pushed out if we find that you require additional functionalities and these will be configured as we go.

Extra features and functionalities costs will be requested to pay in advance before the end of the project.

If you do not provide all your page content by the time the build is completed, the partially empty pages will be either published as is, or hidden, for you to finish later.

Other fixed costs separate from the labour cost are: Domain name, web hosting, optional premium theme, optional premium plugins,  third-party accounts, eg Paypal, booking or appointment systems; stock image purchases.

Your obligations

Be available to gather and provide all of your data. Data is defined as images and text and documents.

Be available to answer questions about your requirements while the site is being built, and respond to approve sections so we can move to the next phase.

There are two types of data content we require:

  1. Data that is essential to create design, structure, Home page content, and crucial price lists/specifications about your products or services;
  2. Data that is not used for design, and only populates non essential informational pages such as Blog, About the Company, Testimonials, Staff  Bio descriptions, Mission Statements, etc.

If you are not ready to provide basic and essential content, we suggest holding off starting date, until you have the content available.

If you do not have the time to forward the non-essential page content (that is deemed non essential to functionality,) then you can add that yourself after the completion date. In certain circumstances, Webdesinz will insert all of the non-vital content if you forward it later, at no extra cost, as long as it was part of the agreed content insertion, and is within one month of going live.

 If you are unhappy with the design, then you should speak up to request modifications, before halfway through, to prevent wasted labour hours or budget blowout.

Terms

Project completion is deemed when Webdesinz has completed design structure, completed systems, and functionality, with the majority of page content populated, and the site is ready to Go Live, on the agreed completion date.

If full number of hours were carried out that were quoted and paid for, and everything is functioning as per requested, then no refund is given if you decide to cancel the project. Also, fixed costs cannot be refunded, such as hosting and domain. However when paying in full, then the site is your intellectual property and you can take it and change it or modify it further to your liking.

The ownership rights of the site is passed to the client upon completion, and when client has paid in full.

Delays:

Both parties are entitled to renegotiate go live date or postpone development due to unforeseen circumstances but no refund is given for postponement or abandonment.

Webdesinz procedures for a new site

Hosting: We set up your website hosting account and domain name, on a temporary staging site, then install a WordPress shell site.

Email: We can set up 2 web mailboxes for you. (if required)

Theme: We will install your chosen theme and plugins, configure the features.

Page Content: You will forward us your content, via email as attached Word Docs, or pdfs, and we will insert them.

Images: You will supply your Logo and images in jpg, png, or PSD file formats.  These can be sent as email attachments or put  on a Flash drive; (not embedded in emails). If you would like to purchase internet stock photos: PhotoDune on www.themeforest.net, istockphoto.com, and www.123RF.com, are just a few of many stock photo sites. Unsplash.com is a site that provides free Royalty free images.

Testing and approvals: At each stage of the project, Webdesinz will be in contact with you to verify each stage is completed to your satisfaction.

Then at the completion stage, Webdesinz will advise you to check and ratify the content. You may even request a few more adjustments. We then make the site GO LIVE.

Google Products are then set up, after the site is live.

We require you to come to a final meeting for a run-through, which involves a free hour of training – on how to add or manage your content. This is when we confirm all your logins to Social Media, Google Products etc, run through how to process orders, and emails.